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What to do if my items are damaged or missing from the package?

If you have any issues with your order (damaged items, missing items, or wrong items), we will provide you with a replacement within 30 days of your order date.

  • If you have an account with us, sign in and file a “Received Damaged/Wrong Items” case with us. You’ll need to select your order number and provide us with details of your complaint in order for us to expedite your case resolution.
  • If you don’t have an account with us, please contact us for assistance. We will require your order details and the email address used for the order.

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